Contact Us

We're here to help! Whether you have a question about your order, our Pilates Bar, shipping, or anything else, our support team is happy to assist you.

Customer Support

Email: support@elovia.com

We aim to respond to all inquiries within 24–48 business hours.

Order Support

If you're contacting us about an order, please include:

• Your full name

• Your order number

• A brief description of your question or issue

This helps us assist you as quickly as possible.

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Saturday & Sunday: Closed

Frequently Asked Questions

Before reaching out, you may find your answer on our FAQ page, where we've covered common questions about shipping, returns, product use, and more.

We're Here for You

At Elovia, your satisfaction is our priority. We're committed to providing quality products and exceptional customer service every step of the way. If you need assistance, don't hesitate to get in touch—we'd love to hear from you!