Privacy Policy

Privacy Policy

Effective Date: July 3, 2026

At Elovia ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may collect the following information:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • IP address, browser type, and device information

  • Website usage data collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate with you regarding your purchases

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized transactions

  • Send promotional emails and marketing communications if you have opted in

  • Comply with legal obligations

Payment Information

We do not store your complete payment card details. All payment transactions are processed securely by trusted third-party payment providers that use industry-standard security measures.

Cookies

Our website uses cookies and similar technologies to:

  • Keep your shopping cart active

  • Improve your browsing experience

  • Analyze website traffic and performance

  • Personalize content and advertisements

You can manage or disable cookies through your browser settings, although some features of our website may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties that help us operate our business, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting providers

  • Marketing and analytics service providers

  • Legal authorities when required by applicable law

These service providers are permitted to use your information only as necessary to perform services on our behalf.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where applicable

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties.

Children's Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Elovia